If you’re ever looking for an example of competition resulting in innovation and, ultimately, improved consumer products — you need look no further than the technology marketplace, and a little story about two rivals by the names of Bill Gates and Steve Jobs.  There’s no questioning the genius of either man — but it’s also clear that, without the rivalry they shared, neither Jobs nor Gates would have achieved quite as highly.  Steve Jobs, in particular, took some painful lessons learned from his nemesis and turned them into pure Apple gold.  To understand that ironic cause and effect, you have to go back to the beginning…

Back in the eighties, in the true infancy of desk top computers, the field was crowded with companies attempting to gain market share.  At one point Atari was a market leader, with their box-like 16K contraption that offered nothing more than the most basic programming.  There was also the Commodore 64 – Atari’s main competitor.   But, as the industry started to grow,  two main players started to emerge.  One was a company called “Apple,” with its self-contained, giant-toaster-looking computer built in Steve Jobs‘ garage.  The other was a little company started by a Harvard drop out named Bill Gates.   Gates had shrewdly purchased the rights to something called DOS at the time, and then wrote a new program called Windows that made operating a personal computer much more simple for the non-technical user.

Steve Jobs had his fans

Right from the start, Steve Jobs’ company had its loyal — some would even say ”fanatical” –  user base.   Mac users were as die-hard then as they are now.  But back then, Apple was engaged in a life-and-death struggle to gain market share against this nerdy kid in Washington state who had a company called Microsoft.  The future of computing was at stake — and each of the two major players in the game was determined to win.

In retrospect, Steve Jobs and Apple really didn’t stand a chance.  Microsoft and Windows was licensed out to just about every major hardware company on the planet.  The result of that was that there were essentially two types of computers – Apple’s proprietary devices,  and every other computer by every other manufacturer in the world, all of which were running Windows and DOS.

For the consumer though,  what really made the computer was the software and programs you could run on it.  Computer gaming was a new trend back then – after all, this was a generation that had grown up in seedy mall arcades across North America.  It was an exciting development when you could suddenly play in your own living room, on your own computer.  The only  question was:  which computer would you buy?

In that dark time before the Internet, downloading, and file sharing, software was something you bought from a store.   And when you were deciding which computer to buy — your decision was largely influenced by how much software it was compatible with.  On one little wall in the corner, you’d see the Apple-compatible software – and, then, taking up ten shelves and four aisles of floor-to-ceiling space, you would see the software dedicated to Windows programs.    This is where Windows had an insurmountable lead over it’s main competitor – a lead that it has never given up.

It didn’t take a degree in psychology to know that Steve Jobs was not a happy camper when, in 1985, the company he created was wrestled away from him in the boardroom of Apple Inc.    Jobs went on to found Pixar, the company responsible for such huge hits as Toy Story and Finding Nemo.   He also created a new computer company called NeXT which was acquired by Apple in 1996 – a move that brought Jobs back into the near-bankrupt Apple organization.  As he took over the post of CEO and Overall Supreme Warlord – Jobs took those painful lessons he learned from Microsoft and turned them to his advantage.

Steve Jobs Applies the Lessons Learned…

It started with a new service called iTunes – introduced at the same time as a new portable music player called iPod; a handy little device that could hold 1000 songs in your pocket.   Then, in 2007, Apple announced that it was getting into the cell phone business and the world caught its first glimpse of the iPhone.   Shortly after that, Apple introduced the App store – a giant online software retailer where Apple was the only kid on the block.   It signalled the end of one era and heralded the beginning of another — an era where Apple no longer had to play second fiddle to Microsoft and Windows.  Steve Jobs had learned the hard way that no matter how cool or smart the device was – the real key to consumer loyalty was in having the software applications to make that device an indispensable element of the owner’s life.

Twenty years earlier, Jobs had learned from Bill Gates that no matter how smart your computer was – what made people buy it was the programs they could run on it.  Applying that knowledge, he built the entire Apple mobile empire on software that was only compatible with Apple devices, such as the iPhone, iPod , and iPad.

It’s a lesson that other companies may be learning right now — a lesson that is bringing Blackberry creator Research In Motion to the brink of bankruptcy, and a lesson that many new players in the Tablet and Smart Phone industry will learn as they fail commercially.  As the school of hard knocks taught Steve Jobs, it’s ultimately the software programs that make any device a must-have item.

Research in Motion has finally launched their new BBM music app in the USA – and if you sign up before January 4, 2012, you could get up to the first four months of service free.  After that, it will set you back about $4.99 per month, depending upon your service provider – but the 1.1 update has a number of improvements and some fun new stuff that make it worth the money.

One of the new features is the “Show What I’m Listening To” option, which lets others tune in to your groove via Blackberry Messenger.  And while you’re allowed a maximum of 50 tracks to start out with, that number grows every time one of your friends signs up for the app.

BBM Music 1.1 is now available for download at App World.  It’s compatible with the Blackberry OS 7 and selected Blackberry OS 5 and OS 6 devices.  Sign up before January 4^th to take advantage of the free trial offer.